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Contact

We place your satisfaction as our utmost priority, and we eagerly anticipate the opportunity to assist you in every possible manner.

Have a Question?
Contact us!

At Max Sam Design we are dedicated to providing you with exceptional customer service. If you have any questions, concerns, or need assistance with anything related to our exquisite jewelry collection, we’re here to help.

Our friendly and knowledgeable customer support team is just a message away. Whether you need help with sizing, customization, shipping information, or anything else, we’re here to ensure your experience with us is nothing short of perfect.

Please don’t hesitate to reach out to us by filling out the contact form. We’ll make it our priority to respond to your inquiries promptly and provide the information or assistance you need.

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Popular Questions

Our jewelry pieces are crafted from a variety of materials, including high-quality metals such as sterling silver, 14k and 18k gold, and platinum. We also use genuine gemstones and pearls to create stunning and unique designs.

Yes, many of our jewelry items can be customized or personalized. You can choose to engrave a special message, select different gemstones, or even work with our designers to create a completely unique piece. Contact our customer service team for more information.

Shipping costs and delivery times may vary depending on your location and the item you’ve ordered. We offer different shipping options, including standard and expedited shipping. You can find detailed shipping information during the checkout process.

We have a hassle-free return and exchange policy. If you’re not completely satisfied with your purchase, you can return it within 30 days of receiving the item for a full refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions.

Yes, we are committed to ethical sourcing and environmentally responsible practices. We work with suppliers who adhere to ethical labor standards, and many of our materials are sourced responsibly. We also strive to minimize our environmental impact throughout our production process.